Text messages from Quinn Capital Group.
Quinn Capital Group, LLC sends text messages to its residents and to holders of its promissory notes who choose to receive them. These terms explain the program, how to opt in, and how to stop.
Program
Program name: Quinn Capital Group Resident and Investor Alerts. Messages are transactional account notices only: invitations to set up a portal account, leases and documents ready to sign, rent due and autopay reminders, payment confirmations and payment problems, late fee notices, maintenance request updates, and replies from our team. We do not send marketing or promotional messages.
How to opt in
Texts are always opt in, and agreeing is never required to rent, invest, or use our portals. Only the account holder can turn texts on, in one of two places inside their secure Quinn Capital Group portal account:
- When activating the portal account, by entering a mobile number and checking an unchecked box.
- At any time on the Text messages page of the portal (Account, then Text messages), shown below.
The checkbox reads: "I agree to receive text messages from Quinn Capital Group, LLC about my lease, rent, payments, maintenance, and messages at this number. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help." Investors see the same box about their notes, payments, documents, and messages. The box links to these terms and to our privacy notice. Our staff cannot turn texts on for anyone.
After opting in, you receive: "Quinn Capital Group: You are signed up for account texts about your lease, rent, payments, and maintenance. Msg frequency varies. Msg and data rates may apply. Reply HELP for help, STOP to opt out."
Message frequency and cost
Message frequency varies with your account activity, typically 1 to 8 messages a month. Message and data rates may apply, according to your mobile plan.
How to stop, and how to get help
Reply STOP to any message to stop receiving texts. You will receive one final message confirming that you are unsubscribed. You can also turn texts off on the Text messages page of your portal. Reply HELP for help, or email support@quinncapitalgrp.com. To start again, reply START or turn texts back on in your portal.
Carriers
Carriers are not liable for delayed or undelivered messages. Supported carriers include major US carriers.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt in data and consent are not shared with any third parties. Texts are sent through our messaging provider, Twilio. See our privacy notice.
Contact
Quinn Capital Group, LLC, Atlanta, Georgia. support@quinncapitalgrp.com